Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

I upgraded to 6.02 and still get this message from Gmail: "You are using an old version of Firefox which Gmail no longer supports. Some features may not work correctly. Upgrade to new version."

  • 4 réponses
  • 96 ont ce problème
  • 1 vue
  • Dernière réponse par cor-el

podman
podman
more options

When I opened Gmail in my Firefox browser, I got a message I've never seen, before: "You are using an old version of Firefox which Gmail no longer supports. Some features may not work correctly. Upgrade to new version." I clicked on upgrade to a new version and was taken to the Mozilla site, where I downloaded the latest version of Firefox... then, when I restarted my computer, Gmail still gives me the same message!! What's going on?

When I opened Gmail in my Firefox browser, I got a message I've never seen, before: "You are using an old version of Firefox which Gmail no longer supports. Some features may not work correctly. Upgrade to new version." I clicked on upgrade to a new version and was taken to the Mozilla site, where I downloaded the latest version of Firefox... then, when I restarted my computer, Gmail still gives me the same message!! What's going on?

Toutes les réponses (4)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You posted with a Firefox 3.5.5. user agent:

  • Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1.5) Gecko/20091102 Firefox/3.5.5 (.NET CLR 3.5.30729)

See:

Supertekk
Supertekk
more options

Had the same problem, reset your user agent, solved it, here's the how to: https://support.mozilla.com/en-US/kb/Websites+or+add-ons+incorrectly+report+incompatible+browser

Denisb48
Denisb48
more options

I have another problem - Firefox no longer supports my Mac OSX so I can't download the latest Firefox. At least not without changing my operating system. Maybe that will be bad luck for Gmail...

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Firefox 4 and later require at least OS X 10.5 and a Mac with an Intel processor.

For an unofficial Firefox ESR 10.0.4 compatible version (TenFourFox) that runs on PowerPC Macs with OS X 10.4.11 or OS X 10.5.8 you can look at:

Be aware that TenFourFox doesn't support plugins.