Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

How do I undo a Firefox upgrade that went onto my computer but is incompatible and is now preventing me from accessing the Web?

  • 1 réponse
  • 42 ont ce problème
  • 2 vues
  • Dernière réponse par cor-el

more options

Hello. Please help! I just upgraded from Firefox 3.6.22 to Firefox 4.0 on my Mac PowerBook G4 laptop. I run Mac OS X Tiger 10.4. I did not know that Firefox 4.0 would go onto my computer if it was not compatible. It downloaded and replaced the old version. When I went to open up Firefox, it told me it could not open because the system was incompatible. Now I cannot access the Internet using Firefox, which I prefer to other browsers. How can I go back to my old version of Firefox?

Thank you.

Hello. Please help! I just upgraded from Firefox 3.6.22 to Firefox 4.0 on my Mac PowerBook G4 laptop. I run Mac OS X Tiger 10.4. I did not know that Firefox 4.0 would go onto my computer if it was not compatible. It downloaded and replaced the old version. When I went to open up Firefox, it told me it could not open because the system was incompatible. Now I cannot access the Internet using Firefox, which I prefer to other browsers. How can I go back to my old version of Firefox? Thank you.

Toutes les réponses (1)

more options

Firefox 4 versions and later do not run on a PowerPC Mac.

Firefox 4 and later require at least OS X 10.5 and an Intel Mac.

For an unofficial Firefox 6 compatible version (TenFourFox) that runs on PowerPC Macs with OS X 10.4.11 or OS X 10.5.8 you can look at:

Firefox 3.6.x (Mac OS X 10.4 and later) can be found here: