Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

I just upgraded to 7.0.1, but it is being recognized as 3.5.5. What's going on?

  • 3 réponses
  • 17 ont ce problème
  • 3 vues
  • Dernière réponse par James

stanbaran
stanbaran
more options

I just updated to Firefox 7.0.1, but Google Mail is telling me I have an outdated version of Firefox and even when I go to the Mozilla site I get a message at the bottom of the screen that says I have an outdated version. I also can't install certain addons because they tell me that they don't work with 3.5.5. The version number in the browser does say 7.0.1, but it doesn't add like it.

I just updated to Firefox 7.0.1, but Google Mail is telling me I have an outdated version of Firefox and even when I go to the Mozilla site I get a message at the bottom of the screen that says I have an outdated version. I also can't install certain addons because they tell me that they don't work with 3.5.5. The version number in the browser does say 7.0.1, but it doesn't add like it.

Toutes les réponses (3)

the-edmeister
the-edmeister
  • Moderator
more options

Your UserAgent string in Firefox is messed up by addon that you installed.
http://en.wikipedia.org/wiki/User_Agent

type about:config in the URL bar and hit Enter
If you see the warning, you can confirm that you want to access that page.
Filter = general.useragent.
Right-click the preferences that are bold, one line at a time, and select Reset.
Then restart Firefox

stanbaran
stanbaran Auteur de la question
more options

Thanks! That fixed it. Do you have any idea which addon might have caused the problem?

James
James
  • Moderator
  • Top 10 Contributor
more options

Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1.5) Gecko/20091102 Firefox/3.5.5 (.NET CLR 3.5.30729) FBSMTWB

It was the Fast Browser Search toolbar Extension that you installed back when your Firefox was 3.5.5 and it added the FBSMTWB on end and made it stay stuck as Firefox 3.5.5

Firefox 4.0 and newer does not have this user agent issue with extensions that tries to add stuff to UA.

Modifié le par James