Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Bookmarks Menu works but Bookmarks Library folder is empty, will not import bookmarks or save new bookmarks.

  • 2 réponses
  • 2 ont ce problème
  • 1 vue
  • Dernière réponse par 5petes

5petes
5petes
more options

I can see and use previously bookmarked pages from the Bookmarks bar. The bookmarks library folder, however is empty. I cannot import or restore bookmarks to it, and it will not save new bookmarks. In fact, the "Add bookmarks" does not list any folders in which to file new bookmarks. I tried trashing Firefox and downloading a new version. Didn't solve it. I searched the troubleshooting resources and the only help I found suggested opening the Profile folder to delete possibly corrupted files such as places.sqlite but can't find any such folder or files on my hard drive. Help! Thank you!

I can see and use previously bookmarked pages from the Bookmarks bar. The bookmarks library folder, however is empty. I cannot import or restore bookmarks to it, and it will not save new bookmarks. In fact, the "Add bookmarks" does not list any folders in which to file new bookmarks. I tried trashing Firefox and downloading a new version. Didn't solve it. I searched the troubleshooting resources and the only help I found suggested opening the Profile folder to delete possibly corrupted files such as places.sqlite but can't find any such folder or files on my hard drive. Help! Thank you!

Solution choisie

A possible cause is a problem with the file places.sqlite that stores the bookmarks and the history.

Lire cette réponse dans son contexte 👍 0

Toutes les réponses (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Solution choisie

A possible cause is a problem with the file places.sqlite that stores the bookmarks and the history.

5petes
5petes Auteur de la question
more options

This was very helpful and it worked really well. I just deleted the places.sqlite file, restarted and all was well, BUT....it took me a lot of time to figure out how to get to my "Profile" folder. For those of you with this same problem this wonderful folder is at username/library/applications support/Firefox/profiles/weirdlynamed folder. Good luck!