Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Firefox will not update on Windows XP desktop, have tried download multiple times

  • 2 réponses
  • 11 ont ce problème
  • 18 vues
  • Dernière réponse par macsavin

more options

I have tried multiple times to download the new Firefox. It downloads successfully and when the Firefox window appears, it says I need to download the latest version.? I clicked on the Help, About Firefox and it states that I have the latest version 7.0.1 I need to have the latest version to utilize some websites for my iphone

I have tried multiple times to download the new Firefox. It downloads successfully and when the Firefox window appears, it says I need to download the latest version.? I clicked on the Help, About Firefox and it states that I have the latest version 7.0.1 I need to have the latest version to utilize some websites for my iphone

Toutes les réponses (2)

more options

Your UserAgent string in Firefox is probably messed up by another program that you installed. http://en.wikipedia.org/wiki/User_Agent

type about:config in the URL bar and hit Enter
If you see the warning, you can confirm that you want to access that page.
Filter = general.useragent.
Right-click the preferences that are bold, one line at a time, and select Reset.
Then restart Firefox

more options

The download completes, but then nothing happens. I tried restarting, but that doesn't change anything. How do I make it (7.0) install itself