Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

how to reinstall firefox 7 after complete deletion and recover all personal settings

trixfan
trixfan
more options

I tried windows restore, but there are no records of a restore point. I was using CC Cleaner program which told me that a previous version Firefox 6 was still on the drive. I allowed it to delete that, and then found that my Firefox 7 icon & program had disappeared completely. I could just download & reinstall FF7, but then all my saved settings would probably be wiped out -- is that correct ??

I tried windows restore, but there are no records of a restore point. I was using CC Cleaner program which told me that a previous version Firefox 6 was still on the drive. I allowed it to delete that, and then found that my Firefox 7 icon & program had disappeared completely. I could just download & reinstall FF7, but then all my saved settings would probably be wiped out -- is that correct ??

Toutes les réponses (1)

Michael Verdi
Michael Verdi
more options

Give it a try. Firefox saves all of your personal settings in a different folder than the program itself. So it's possible that you still have your personal settings (profile folder). You can install the latest Firefox and if it finds your profile you'll be back in business.