Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Automatic update stalls at conecting to update server (Mac)

  • 2 réponses
  • 2 ont ce problème
  • 3 vues
  • Dernière réponse par carolynb3

carolynb3
carolynb3
more options

The last several times the automatic update window comes up it says "downloading firefox" on the top of the progress bar and under it it says "connecting to update server..." and it stalls right there and never gets any further no matter how long I leave the update window open. I currently have Mac 7.0.1 installed and it has not been successful in getting past that point multiple times over multiple days. Now what? If I download a new firefox don't I then lose all my bookmarks, etc.? Updating is the only way to keep them - correct?

My mac system is OX 10.5.8

The last several times the automatic update window comes up it says "downloading firefox" on the top of the progress bar and under it it says "connecting to update server..." and it stalls right there and never gets any further no matter how long I leave the update window open. I currently have Mac 7.0.1 installed and it has not been successful in getting past that point multiple times over multiple days. Now what? If I download a new firefox don't I then lose all my bookmarks, etc.? Updating is the only way to keep them - correct? My mac system is OX 10.5.8

Toutes les réponses (2)

Swarnava Sengupta
Swarnava Sengupta
  • Locale Leader
more options

Try the alternate and easiest way by downloading from here

carolynb3
carolynb3 Auteur de la question
more options

I found how to copy my bookmarks in case I'd lose them doing a separate install of the program and then manually downloaded version 8 point whatever it is that is most current. It then wouldn't copy to my applications folder to install!! (downloaded fine, went to drag it in the install window and it wouldn't do it). Is the problem that version of the mac ox 10.5.8 is now ancient enough that programs are starting not to work with them? Other? A gremlin now inhabits my mac? (I did run a virus, etc. checker and allegedly my mac is clean).