Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Firefox hangs on startup (even in safe-mode) and no sessionstore.js file to edit.

  • 2 réponses
  • 12 ont ce problème
  • 2 vues
  • Dernière réponse par dizzysmile

dizzysmile
dizzysmile
more options

After a system restart due to Firefox seeming to act strangely, it hangs as soon as I open it. The tab says "Connecting..." but it eventually just stops responding.

Safe-mode doesn't work either, but private browsing is okay (which obviously I'd rather not use primarily.)

I had a few tabs open and I suspect one of them might be a pain for session restore to open, so I figured I would go try to snag it from the sessionstore.js but unfortunately I apparently don't have one.

I tried enabling the "ask before restoring tabs" feature but that didn't help either.

After a system restart due to Firefox seeming to act strangely, it hangs as soon as I open it. The tab says "Connecting..." but it eventually just stops responding. Safe-mode doesn't work either, but private browsing is okay (which obviously I'd rather not use primarily.) I had a few tabs open and I suspect one of them might be a pain for session restore to open, so I figured I would go try to snag it from the sessionstore.js but unfortunately I apparently don't have one. I tried enabling the "ask before restoring tabs" feature but that didn't help either.

Solution choisie

You could try to set Firefox to open a blank page on startup and see if that fixes the problem. Go to Tools -> Options, General tab, and set "When Firefox starts:" to "Show a blank page".

You can always switch it back to "Show my windows and tabs from last time" once the crashing is resolved.

If it turns out that a specific page was causing the crash, and you're willing to share the URL, please post it here. Thanks!

Lire cette réponse dans son contexte 👍 1

Toutes les réponses (2)

wide_awake
wide_awake
more options

Solution choisie

You could try to set Firefox to open a blank page on startup and see if that fixes the problem. Go to Tools -> Options, General tab, and set "When Firefox starts:" to "Show a blank page".

You can always switch it back to "Show my windows and tabs from last time" once the crashing is resolved.

If it turns out that a specific page was causing the crash, and you're willing to share the URL, please post it here. Thanks!

dizzysmile
dizzysmile Auteur de la question
more options

Edit: I used private browsing to change the settings to open a blank page on startup and it worked perfectly. Thank you so much! :)

Thanks for the quick reply!

Will changing that setting work from either private browsing or another profile? Because my default profile just freezes instantly, can't even get to options. :/

The URL I thought might be causing problems was http://brennadaugherty.tumblr.com/ ... I have no idea why it would. I also had http://brennahaspixels.tumblr.com/ open and since that has tons of little images on it that seems more likely but the problem started with that first URL.

I actually started a new profile and transferred everything else over to it and it works fine, but it would be nice to figure out what happened to the first. :/

Modifié le par dizzysmile