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New AOL e-mail: one-quarter of screen is blank right side, diminishing the space for the e-mail subject line. Resizing attempts do not work on the right side so I can't expand the e-mail subject line

  • 4 réponses
  • 3 ont ce problème
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  • Dernière réponse par kenne

kenne
kenne
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On the new AOL e-mail look, which started yesterday one-quarter of the screen is blank on the right side, thereby diminishing the space for the e-mail subject line, which limits its usefulness. Resizing attempts do not work on the right side so I can't expand the e-mail subject line??? Running XP pro and Mozilla Firefox 5. Not a problem with I.E.

On the new AOL e-mail look, which started yesterday one-quarter of the screen is blank on the right side, thereby diminishing the space for the e-mail subject line, which limits its usefulness. Resizing attempts do not work on the right side so I can't expand the e-mail subject line??? Running XP pro and Mozilla Firefox 5. Not a problem with I.E.

Solution choisie

Thanks, these settings were already in place. AOL now says clear cache, cookies and history... to solve, which worked. (I cleared cache and one hour of history.)

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Toutes les réponses (4)

lmandel
lmandel
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Do you have the adblock plus add-on installed? I found that the white space on the right in my browser is where an ad is supposed to sit.

kenne
kenne Auteur de la question
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No it is not an ad block problem. Running with add-ons disabled does nothing to solve the screen problem. It has something to do with the cache and cookies or history, I think, as it comes and goes, depending on if a restore last session is used. Sometimes clearing an hour's wroth of history works.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Reset the page zoom on pages that cause problems.

If you have increased the minimum font size then try the default setting "none" as a high value can cause such issues.

  • Tools > Options > Content : Fonts & Colors > Advanced > Minimum Font Size (none)

Make sure that you allow websites to choose their fonts.

  • Tools > Options > Content : Fonts & Colors > Advanced > [X] "Allow pages to choose their own fonts, instead of my selections above"
kenne
kenne Auteur de la question
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Solution choisie

Thanks, these settings were already in place. AOL now says clear cache, cookies and history... to solve, which worked. (I cleared cache and one hour of history.)

Modifié le par kenne