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recentley printing most documents in firefox print on 1/4 of the page and not the complte document. When I print the same thing in safari it prints fine. Please advise how I can get proper printing in firefox

brianbentley
brianbentley
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When using Firefox to print most documents ( boarding passes, mastercard statements,genealogy documents) the printing only shows on 1/4 of the page, is in the lower left quarter and does not print part of the right side of the information. When I go into Safari and print the same documents within 2 minutes they always print fine. We like Firefox and would prefer to continue to use but if we can't print we will have to use Safari more often

When using Firefox to print most documents ( boarding passes, mastercard statements,genealogy documents) the printing only shows on 1/4 of the page, is in the lower left quarter and does not print part of the right side of the information. When I go into Safari and print the same documents within 2 minutes they always print fine. We like Firefox and would prefer to continue to use but if we can't print we will have to use Safari more often

Solution choisie

Check and tell if its working.

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Hasan
Hasan
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Solution choisie

Check and tell if its working.

brianbentley
brianbentley Auteur de la question
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Thank you for the information. The reset Firefox printer settings did not fix the problem and I could not get the reset all Firefox printer settings to delete any "print." lines. I tried to go to "http:/www.mozilla.org/unix/customizing.html#prefs" as suggested when I was in the "prefs.js" file and it could not be found. Is there any way to speak to someone about this. I really do not like using Safari but it is the only way I can print properly at this point

Hasan
Hasan
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Perform the suggestions mentioned in the following articles:

Check and tell if its working.

brianbentley
brianbentley Auteur de la question
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Thank you It looks like that fixed it. I will try printing over the next few days and make sure it continues to work.

firefoxPrintError
firefoxPrintError
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I have the same problem with cutting of the page since installing the new version. If you manually zoom out the print it only shows 1/4 of the page on a whole page of paper. Something is wrong here. 

I have done all these steps and it still does NOT print correctly!

I am a IT professional and something is not right with the new firefox browser. Please supply with fix or we will have to permanently switch back to Internet Explorer, which works perfectly.