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I have a windows crash report for a hang that did not generate a crash reporter item. Is there anything I should do with it?

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  • Dernière réponse par Matt

Matt
Matt
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Thunderbird crashed, or at least hung. Closed the program using task manager and windows generated a crash report. Crash reporter did not. Is there anything I should do with this, or does Microsoft send them on to Mozilla?

Thunderbird crashed, or at least hung. Closed the program using task manager and windows generated a crash report. Crash reporter did not. Is there anything I should do with this, or does Microsoft send them on to Mozilla?

Toutes les réponses (5)

the-edmeister
the-edmeister
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Sorry, this is the Firefox support forum. Thunderbird support is over here.
http://www.mozillamessaging.com/en-US/support/
or here:
http://forums.mozillazine.org/viewforum.php?f=39

Matt
Matt
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my bad, I am having both Firefox and Thunderbird crashes. I typed the wrong application. So just pretend it says Firefox.

Matt
Matt
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bump me

cor-el
cor-el
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That looks like a problem with a plugin, probably Flash.
The first report has a Flash signature and the second report also is plugin related.
Those reports are older (Jan 15).

Do you have any more recent reports?

See:

Matt
Matt
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Might I point out that the question I asked was not about submitted crash reports. It was about the windows crash reports, MDMP and HDMP files generated by Windows following a hang in which no crash report was generated by Firefox.