Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Why won't my computer update to teh latest version of firefox?

  • 2 réponses
  • 7 ont ce problème
  • 12 vues
  • Dernière réponse par TKTrooper

more options

I have windows XP on my computer. To access certain sites i am getting a message pop saying i need the latest version of windows, which i download and install... or so i thought. Everything appears to go as it should and i get no error messages or signs that something has gone wrong. Yet when i then re-visit these sites (i.e Deviant art) it is still stating i do not have the latest version of firefox. I contacted the deviant art website who confirmed that my browser is showing as Firefox 3.5.3.

I have windows XP on my computer. To access certain sites i am getting a message pop saying i need the latest version of windows, which i download and install... or so i thought. Everything appears to go as it should and i get no error messages or signs that something has gone wrong. Yet when i then re-visit these sites (i.e Deviant art) it is still stating i do not have the latest version of firefox. I contacted the deviant art website who confirmed that my browser is showing as Firefox 3.5.3.

Solution choisie

Your UserAgent string in Firefox is messed up by another program that you installed.
http://en.wikipedia.org/wiki/User_Agent

type about:config in the URL bar and hit Enter
If you see the warning, you can confirm that you want to access that page.
Filter = general.useragent.
Right-click the preferences that are bold, one line at a time, and select Reset.
Then restart Firefox

Lire cette réponse dans son contexte 👍 1

Toutes les réponses (2)

more options

Solution choisie

Your UserAgent string in Firefox is messed up by another program that you installed.
http://en.wikipedia.org/wiki/User_Agent

type about:config in the URL bar and hit Enter
If you see the warning, you can confirm that you want to access that page.
Filter = general.useragent.
Right-click the preferences that are bold, one line at a time, and select Reset.
Then restart Firefox

more options

Thank you kindly for your response. My problem is now solved. Cheers