Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Cannot download secure websites after upgrading. (had to register using IE)

  • 5 réponses
  • 1 a ce problème
  • 15 vues
  • Dernière réponse par finitarry

more options

I was having a lot of problems with secure websites, getting messages that secure connection failed. Finally got message to upgrade to latest version to solve the problem. Now I cannot access 'any secure website ( banking, credit card, store checkouts, etc.) The message shown is that connection was reset.

I was having a lot of problems with secure websites, getting messages that secure connection failed. Finally got message to upgrade to latest version to solve the problem. Now I cannot access 'any secure website ( banking, credit card, store checkouts, etc.) The message shown is that connection was reset.

Toutes les réponses (5)

more options

Have you checked your firewall rules? With a rules-based firewall, you have to allow Firefox to communicate with itself using TCP on the localhost address.

more options

I don't know what you mean by using TCP, but my firewall allows Firefox. I still have to use IE to access anything that requires signing in.

Modifié le par Stit3cher

more options

Is there any way to switch back to Firefox 7. My sister has it and has no security problems with it.

more options

I have decided to uninstall Firefox and use IE even though I don't like it as well. The link from the notification email didn't even work. It is hopeless.

more options

Firefox 10 and Thunderbird 10 both seem to behave differently with firewalls. It is a big advantage to have a firewall that will ask what to do if it has no rule to cover a situation. Mine asked me if Firefox was permitted to use port 443 (https).