Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Firefox won't even open. As soon as I try to open it, it sends me a crash report.

  • 1 réponse
  • 1 a ce problème
  • 6 vues
  • Dernière réponse par Vivek

driftwoodkat
driftwoodkat
more options

It just started this morning. I booted up and did a system restore, due to something I had done inadvertently a couple weeks ago that was driving me buggy. When firefox wouldn't start, I did an 'undo system restore'...but it still wouldn't start. I have tried at least 7-8 times this morning. My son was on another computer in the house at the same time, and was running firefox with no problem. HELP! Please!

It just started this morning. I booted up and did a system restore, due to something I had done inadvertently a couple weeks ago that was driving me buggy. When firefox wouldn't start, I did an 'undo system restore'...but it still wouldn't start. I have tried at least 7-8 times this morning. My son was on another computer in the house at the same time, and was running firefox with no problem. HELP! Please!

Toutes les réponses (1)

Vivek
Vivek
more options

Hi,

Please try reinstalling Firefox over the current installation. You can also take a backup of the personal data files first. The personal data are stored in a different location from the Firefox Installation Location.

Personal Folder & Data

Firefox Latest