Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

When receiving emails in German Umlaut prints incorrectly. How to fix.

Hannibalatrome
Hannibalatrome
more options

I frequently receive emails in the German language. The letters 'u' and 'a' are frequently modified by the use of an Umlaut (two dots), but these are not reproduced correctly. Instead, a series of letters and symbols appear, which are evidently a result of faulty decoding - probably at my end. Note that this has not always been the case. I may have changed something, but have no idea what it was. Help in this puzzling matter would be much appreciated!.

I frequently receive emails in the German language. The letters 'u' and 'a' are frequently modified by the use of an Umlaut (two dots), but these are not reproduced correctly. Instead, a series of letters and symbols appear, which are evidently a result of faulty decoding - probably at my end. Note that this has not always been the case. I may have changed something, but have no idea what it was. Help in this puzzling matter would be much appreciated!.

Solution choisie

Hi ... thank you so much. I must have screwed it up myself in some way. I have re-installed UTF-8 and have just received a test email from Germany and everything works perfectly. Most grateful - I was quite baffled by this one. Hannibalatrome.

Lire cette réponse dans son contexte 👍 0

Toutes les réponses (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Make sure that you have Unicode (UTF-8) selected if you open such a file in Firefox or in another program.

Hannibalatrome
Hannibalatrome Auteur de la question
more options

Solution choisie

Hi ... thank you so much. I must have screwed it up myself in some way. I have re-installed UTF-8 and have just received a test email from Germany and everything works perfectly. Most grateful - I was quite baffled by this one. Hannibalatrome.