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Customize button grayed out?

  • 5 réponses
  • 2 ont ce problème
  • 4 vues
  • Dernière réponse par cor-el

coolMichael
coolMichael
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I tried to customize the toolbar button just now and the button in the context menu from right clicking the toolbar.. i clicked it and the customize didn't open but i tried to open it again and it grayed out.. this is the 2nd time this has happened.. but it fixes itself after a restart of firefox..

I tried to customize the toolbar button just now and the button in the context menu from right clicking the toolbar.. i clicked it and the customize didn't open but i tried to open it again and it grayed out.. this is the 2nd time this has happened.. but it fixes itself after a restart of firefox..

Solution choisie

Create a new profile as a test to check if your current profile is causing the problems.

See "Basic Troubleshooting: Make a new profile":

There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.

If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.

See:

You can also try to uninstall and reinstall Firefox.

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Toutes les réponses (5)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).

See also

coolMichael
coolMichael Auteur de la question
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I am on the default theme. Like i said when i restart firefox it fixes itself.. but what caused it to happen is the real question?

coolMichael
coolMichael Auteur de la question
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It just happened again! This is getting annoying!

coolMichael
coolMichael Auteur de la question
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UPDATE: I just removed the app button to show the menu bar and the menu bar is disabled.. i try to click help and it umm doesn't let me click on anything.. i wonder if firefox 12 will fix this problem..

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Solution choisie

Create a new profile as a test to check if your current profile is causing the problems.

See "Basic Troubleshooting: Make a new profile":

There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.

If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.

See:

You can also try to uninstall and reinstall Firefox.