Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

can't get addons manager to load

amethystfirefly
amethystfirefly
more options

I just got a new computer and, as I was reinstalling a program (I can't remember which one), the Yahoo toolbar was installed. I was able to remove it, but only by searching for the toolbar, as my add-on manager won't load. Now the toolbar isn't showing up in my add-ons when I search for it, but none of my other addons show up unless I do a search.

Some of the addons I have -- these are all the most current update.

NoScript * Ghostery * Personas * Adblock Plus *Greasemonkey * NoSquint * SpeedDial (3 groups, 4x4 on each group) * ReadItLater

I just got a new computer and, as I was reinstalling a program (I can't remember which one), the Yahoo toolbar was installed. I was able to remove it, but only by searching for the toolbar, as my add-on manager won't load. Now the toolbar isn't showing up in my add-ons when I search for it, but none of my other addons show up unless I do a search. Some of the addons I have -- these are all the most current update. NoScript * Ghostery * Personas * Adblock Plus *Greasemonkey * NoSquint * SpeedDial (3 groups, 4x4 on each group) * ReadItLater

Modifié le par amethystfirefly

Toutes les réponses (2)

philipp
philipp
  • Moderator
more options

try to delete/rename the following files if present in your profile folder - they store information about your extensions & might have gotten corrupted: extensions.ini, extensions.cache, extensions.rdf, extensions.sqlite & extensions.sqlite-journal (they will be regenerated the next time you launch firefox).

als see https://support.mozilla.org/en-US/kb/Unable%20to%20install%20add-ons#w_co...

amethystfirefly
amethystfirefly Auteur de la question
more options

Tried that and it didn't work. I finally just said whatever and backed up what I could (again), uninstalled, and reinstalled. That seems to have taken care of the problem.