Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

My problem, I can watch video's on youtube but all other sites with flash i cannot see anything , still i can hear the sound from the video , how can i fix this

  • 9 réponses
  • 10 ont ce problème
  • 2 vues
  • Dernière réponse par shazamjosian

more options

I can see only video's in youtube, ALL other sites the video loads in black screen and I hear the sound

I can see only video's in youtube, ALL other sites the video loads in black screen and I hear the sound

Toutes les réponses (9)

more options

Take a look at some of the solutions posted here: Flash video stops and starts but audio continues

One of those may work for you. What is your operating system and have you tried uninstalling and reinstalling Flash Player?

more options

lol that link you gave me just redirect me to my own problem ;-)... Yes it tried reinstalling it... didn't help and operating system windows 7

more options

That's embarassing. Sorry about that. Here's the link to the post I was referring to: http://support.mozilla.org/en-US/questions/928868

more options

Try to clear the Flash cookies (LSO) and settings.

  • Windows Control Panel > Flash Player, click Delete All and Delete Data

Flash Website Storage Settings panel:

Global Storage Settings Panel:

more options

Deleted all my LSO still aint working...

more options

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

See also:

more options

I did everything, still isn't working pff maybe changing browser :(

more options
more options

Hi, i had the same problem for months, i solved it today.

Go to Tools / options / advanced(general)

Uncheck Use hardware acceleration when aviable.

that's it.