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Why is there nothing in the advanced tab of the options? I click on the tab for advanced but there is nothing there.

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  • Dernière réponse par user633449

joppp
joppp
more options

Basically I need to go on the advanced options so I can disable the smoooth scrolling, because I don't like it, but whenever I go to tools/options/advanced it is just blank. On every other tab, like general, there are options but on advanced there is nothing. Help?

Basically I need to go on the advanced options so I can disable the smoooth scrolling, because I don't like it, but whenever I go to tools/options/advanced it is just blank. On every other tab, like general, there are options but on advanced there is nothing. Help?

Toutes les réponses (1)

user633449
user633449
more options

Try to start Firefox in Safe mode. This mode disables all extensions, user customizations, hardware acceleration, etc. temporarily for diagnostic and troubleshooting. If Firefox works fine in Safe Mode, then this is likely an add-on issue. Restart Firefox in normal mode, then type "About:addons" (without the quotes) in the address bar. Disable your extensions one by one, restarting Firefox between each one, until you find the trouble maker. Once you do, you can disable that add-on and report the issue to that add-on's developer.

A few other basic trouble shooting things you can try is this: Run all Windows Updates, install all needed service packs, etc.

Update your graphics driver (Firefox uses your graphics card for some rendering, and an out of date graphics card driver can cause problems. https://support.mozilla.org/en-US/kb/how-do-i-upgrade-my-graphics-drivers.

Update all your plugins (Flash, Java, etc.): http://www.mozilla.org/plugincheck/.

Download and Install MalwareBytes Anti-Malware, run a full Scan. http://www.malwarebytes.org/. This helps check that there are no viruses on your computer causing issues. You can uninstall this program after you clean off any infections.