Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Somehow my laptop has a USELESS search program called Sweetpacks installed. How do I get rid of it?

  • 1 réponse
  • 27 ont ce problème
  • 8 vues
  • Dernière réponse par the-edmeister

more options

Somehow this completely useless search program called Sweetpacks installed on my computer. I can no longer type a search into my address bar! When I try, now Sweetpacks pulls up completely useless information that is entirely unrelated to the search. For example if I type "facebook" without including the ".com", Sweetpacks pulls up a generic search results page including "Face Cleanser" and "Notebooks". I want it gone! I want to use only Google. I have deleted the add-on in Firefox, and searched my desktop programs. According to my computer this Sweetpacks does not exist! I have changed the default search settings on Firefox back to Google, yet it still reverts to Sweetpacks. Help me get rid of this virus!

Somehow this completely useless search program called Sweetpacks installed on my computer. I can no longer type a search into my address bar! When I try, now Sweetpacks pulls up completely useless information that is entirely unrelated to the search. For example if I type "facebook" without including the ".com", Sweetpacks pulls up a generic search results page including "Face Cleanser" and "Notebooks". I want it gone! I want to use only Google. I have deleted the add-on in Firefox, and searched my desktop programs. According to my computer this Sweetpacks does not exist! I have changed the default search settings on Firefox back to Google, yet it still reverts to Sweetpacks. Help me get rid of this virus!

Toutes les réponses (1)

more options

Install, update, and run these programs in this order. They are listed in order of efficacy.
(Not all programs detect the same Malware, so you may need to run them all to solve your problem.)
These programs are all free for personal use, but some have limited functionality in the "free mode" - but those are features you really don't need to find and remove the problem that you have.
Note: If your Malware infection is bad enough and you are mis-directed to URL's other than what is posted, you may have to use a different PC to download these programs and use a USB stick to transfer them to the afflicted PC.

Malwarebytes' Anti-Malware - http://www.malwarebytes.org/mbam.php
SuperAntispyware - http://www.superantispyware.com/
AdAware - http://www.lavasoftusa.com/software/adaware/
Spybot Search & Destroy - http://www.safer-networking.org/en/index.html
Windows Defender: Home Page - http://windows.microsoft.com/en-US/wi.../windows-defender
Also, if you have a search engine re-direct problem, see this:
http://deletemalware.blogspot.com/2010/02/remove-google-redirect-virus.html

If these don't find it or can't clear it, post in one of these forums for specialized malware removal help:
http://www.spywarewarrior.com/index.php
http://forum.aumha.org/
http://www.spywareinfoforum.com/
http://bleepingcomputer.com