I can't use Firefox, AddThis has frozen the screen and it's useless--using IE now. What can I do?
Yesterday I added AddThis extension to Firefox and when it installed on opening this morning, it freezes the whole browser.
I can't go anywhere else, only the "install AddThis" box, none of the other toolbar icons work, and neither do keyboard shortcuts. I can close the whole browser using Control/Alt/Delete, etc. But I need my browser. Please help!
Solution choisie
Open Firefox in the Firefox SafeMode. Hold the Shft key when you double-click the Firefox desktop icon. Don't select anything except for Continue in SafeMode.
Then do Ctrl+Shft+A to open the Addons Manager tab. Under Extensions hit the Remove button for that extension.
Then close Firefox.
Hopefully your freezing problem will be solved.
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Solution choisie
Open Firefox in the Firefox SafeMode. Hold the Shft key when you double-click the Firefox desktop icon. Don't select anything except for Continue in SafeMode.
Then do Ctrl+Shft+A to open the Addons Manager tab. Under Extensions hit the Remove button for that extension.
Then close Firefox.
Hopefully your freezing problem will be solved.
This was a lifesaver! Thank you so much!
You're welcome!