Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Flash plugin crashed. Exhausted many options.

  • 1 réponse
  • 13 ont ce problème
  • 4 vues
  • Dernière réponse par user633449

wonksaggin
wonksaggin
more options

Updated the always trouble flash to its latest screwed up and videos won't load. I think I've exhausted all the options that I've found that supposedly help fix this problem and none have worked. I have downgraded to FF 14 and flash 10.3. as current, I have also tried other various version of older flash and problem still persist. Running: OSx 10.6. Please point me to the right direction. Thanks

Updated the always trouble flash to its latest screwed up and videos won't load. I think I've exhausted all the options that I've found that supposedly help fix this problem and none have worked. I have downgraded to FF 14 and flash 10.3. as current, I have also tried other various version of older flash and problem still persist. Running: OSx 10.6. Please point me to the right direction. Thanks

Toutes les réponses (1)

user633449
user633449
more options

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!