Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

How do I get the previous outgoing e-mail I sent out of my Hotmail outbox

finman59@live.com
finman59@live.com
more options

I still have the previous e-mail stuck in my Hotmail outbox. I can not send any e-mails, because the previous message is still stuck in my outbox! As it stands now, I can NOT send any new outgoing e-mails from my Hotmail account! I can still send e-mails through Internet Explorer 8, and it works fine, but access my account with Firefox, the message is still in there from over a week ago! I still receive e-mails on Hotmail with Firefox, but I can't clear the field in my outbox to compose a new e-mail! I don't want to be forced to use Internet Explorer 8 just to send an outgoing e-mail! Could you please help me with this? Thank You in a advance.

I still have the previous e-mail stuck in my Hotmail outbox. I can not send any e-mails, because the previous message is still stuck in my outbox! As it stands now, I can NOT send any new outgoing e-mails from my Hotmail account! I can still send e-mails through Internet Explorer 8, and it works fine, but access my account with Firefox, the message is still in there from over a week ago! I still receive e-mails on Hotmail with Firefox, but I can't clear the field in my outbox to compose a new e-mail! I don't want to be forced to use Internet Explorer 8 just to send an outgoing e-mail! Could you please help me with this? Thank You in a advance.

Toutes les réponses (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

That can be caused by corrupted cookies.

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"
finman59@live.com
finman59@live.com Auteur de la question
more options

I opened up Tools, and opened Options. I then went to Privacy, and I tried to remove the cookies and clear the cache, but that crap is STILL in my Hotmail outbox! How do I get that crap out of my outbox, so I can respond to my e-mails? As it stands now, I can only receive e-mails, but I can't send any, because the old message I sent is still in there, and it won't let me have any access to my contact list either! The only thing I know to do is to uninstall and delete Firefox, and reinstall Firefox! I also use Piriform Ccleaner to remove cookies out of both my browsers, IE 8, and Firefox daily as well.