Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Newest update to Firefox Crashes with BEX error code

  • 2 réponses
  • 13 ont ce problème
  • 1 vue
  • Dernière réponse par Dennis

more options

Updated Firefox to newest version. Upon restarting Firefox it crashes with BEX error code. Deactivated all anti-spyware, removed all traces of Firefox and did a new re-install, and tried to open in Safe Mode but it still crashes upon start with same error code. (Firefox only runs on initial install but upon restart always crashes) Attempted to find an older version of firefox but can not find older version. I do not see any help related to the severity of my crashes. How do you fix the BEX crash?

Updated Firefox to newest version. Upon restarting Firefox it crashes with BEX error code. Deactivated all anti-spyware, removed all traces of Firefox and did a new re-install, and tried to open in Safe Mode but it still crashes upon start with same error code. (Firefox only runs on initial install but upon restart always crashes) Attempted to find an older version of firefox but can not find older version. I do not see any help related to the severity of my crashes. How do you fix the BEX crash?

Solution choisie

When you started in Safe Mode*, did you get the Safe Mode dialog or Firefox never got that far? Did you ever get to your home page?

BEX = Buffer Overflow Exception or Data Execution Prevention (DEP) exception. DEP is a security feature that seeks to prevent exploits that inject program code into Windows memory. Firefox doesn't trigger this error on its own, but add-ons or external programs that tweak Firefox might.

Are you using any special configurations to run Firefox, such as virtual machines or sandboxing?

If not, it sound suspicious. You may want to run some supplemental scans. These two tools are highly regarded:

Malwarebytes Anti-malware : http://www.malwarebytes.org/products/malwarebytes_free

SUPERAntiSpyware : http://www.superantispyware.com/


* I assumed Firefox Safe Mode. Or was it Windows Safe Mode with Networking?
Lire cette réponse dans son contexte 👍 1

Toutes les réponses (2)

more options

Solution choisie

When you started in Safe Mode*, did you get the Safe Mode dialog or Firefox never got that far? Did you ever get to your home page?

BEX = Buffer Overflow Exception or Data Execution Prevention (DEP) exception. DEP is a security feature that seeks to prevent exploits that inject program code into Windows memory. Firefox doesn't trigger this error on its own, but add-ons or external programs that tweak Firefox might.

Are you using any special configurations to run Firefox, such as virtual machines or sandboxing?

If not, it sound suspicious. You may want to run some supplemental scans. These two tools are highly regarded:

Malwarebytes Anti-malware : http://www.malwarebytes.org/products/malwarebytes_free

SUPERAntiSpyware : http://www.superantispyware.com/


* I assumed Firefox Safe Mode. Or was it Windows Safe Mode with Networking?

Modifié le par jscher2000 - Support Volunteer

more options

After running virus software problem was resolved. Thanks for you help!