Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Closes on it own / Removes Toolbars

  • 5 réponses
  • 1 a ce problème
  • 10 vues
  • Dernière réponse par Tyszka84

more options

When I leave my computer for a period of time and come back I notice that the Firefox Windows I had open and now closed. When I open Firefox again I see that my menu and bookmark toolbar are missing each time. Also if I go into my bank website my usernames are missing. They only go missing when I see my toolbars are also gone.

When I leave my computer for a period of time and come back I notice that the Firefox Windows I had open and now closed. When I open Firefox again I see that my menu and bookmark toolbar are missing each time. Also if I go into my bank website my usernames are missing. They only go missing when I see my toolbars are also gone.

Toutes les réponses (5)

more options

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

You can check for problems with the localstore.rdf file.


Did Firefox crash?

See:

more options

I did the reset and still having the same issue. It only if I leave it alone for a period of time. Does not happen when I am using Firefox.

more options

Try to boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that works.

more options

Same issues. Even reinstalled again and removed the Mozilla folder before installing. its like it crashes and when I open it again when I get home everything is been erased and setup b/c all my toolbars are gone.

more options

Turned out to be Registry Mechanic causing the issue.

Thanks for the help