Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

No toolbar, no forward or back buttons, no Firefox button, no favorites, no address window, no ANYTHING other than the web page I'm on.

  • 7 réponses
  • 6 ont ce problème
  • 3 vues
  • Dernière réponse par cor-el

valleyoak
valleyoak
more options

Firefox is in full screen mode. Windows 7. I can't do anything other than read the web page I'm on. NO buttons exist for navigation or anything else. No toolbar. Nothing. The only way I can close the program is to use Ctrl-Alt-Delete and use the Task Manager. No way to start Firefox in Safe Mode, no way to Reset. Suggestions like hitting Alt or Alt followed by V - T- M do nothing. I've updated plug-ins. I've uninstalled and reinstalled Firefox - no change. It is completely unusable.

Firefox is in full screen mode. Windows 7. I can't do anything other than read the web page I'm on. NO buttons exist for navigation or anything else. No toolbar. Nothing. The only way I can close the program is to use Ctrl-Alt-Delete and use the Task Manager. No way to start Firefox in Safe Mode, no way to Reset. Suggestions like hitting Alt or Alt followed by V - T- M do nothing. I've updated plug-ins. I've uninstalled and reinstalled Firefox - no change. It is completely unusable.

Solution choisie

If you are in full screen mode then hover the mouse to the top to make the Navigation Toolbar and Tab bar appear.
You can click the Maximize button at the top right to leave full screen mode or right click empty space on a toolbar and use "Exit Full Screen Mode" or press F11.

You can check for problems with the localstore.rdf file.

Lire cette réponse dans son contexte 👍 2

Toutes les réponses (7)

Swarnava Sengupta
Swarnava Sengupta
  • Locale Leader
more options

What happening if you press 'F11 ?

valleyoak
valleyoak Auteur de la question
more options

Nothing happens if I press F11

rp_poy
rp_poy
more options

you should get some options while you press Alt or F11. Try same

valleyoak
valleyoak Auteur de la question
more options

Nothing happens if I press Alt or F11.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Solution choisie

If you are in full screen mode then hover the mouse to the top to make the Navigation Toolbar and Tab bar appear.
You can click the Maximize button at the top right to leave full screen mode or right click empty space on a toolbar and use "Exit Full Screen Mode" or press F11.

You can check for problems with the localstore.rdf file.

valleyoak
valleyoak Auteur de la question
more options

Thank you, cor-el !!!

Your first suggestions did not help, because nothing happened if I hovered my mouse cursor over the top of the screen, I did not have a Maximize button, I did not have a toolbar, and F11 did nothing.

However, when I found the localstore.rdf file and deleted it, and then restarted my computer and Firefox, my problem was fixed.

Thanks again!!

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You're welcome.

Sounds that you weren't in full screen mode, but that Firefox assumed wrong window dimensions that caused some content to be placed invisibly beyond the screen boundaries.