Getting Firefox shewing up 60% of 64bit CPU with script "chrome://crossriderapp2258/...." running and NOT responding!
script: "chrome://crossriderapp2258/..." chewing up more than 50% of 64bit CPU time - Centrino2 - Windows-7. Need to kill Firefox, when it happens!
How to fix it?
Toutes les réponses (6)
That is a problem with an extension (crossriderapp2258) as indicated by that chrome URL that Firefox uses to access files used by extensions.
Start Firefox in Safe Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).
- Don't click the Reset button on the Safe mode start window or otherwise make changes.
- https://support.mozilla.org/kb/Safe+Mode
Thanks for the answer. I still don't understand a few things. In "safe mode" no trouble at all, but I D'ONT have any Add-ons neither Extesions enabled, in fact I d'ont have any extension at all listed and the few Add-ons are ALL DISABLE. Now after resuming in normal mode, not safe one, I still had the issue!!!! So, I fixed it with "noscript" a pretty handy security. Since I don't get the problem from the few sites were triggering the conditions.
Thanks again.
Whatever you have and what name it was installed under may be a low risk exploit that you managed to pickup. It may be affecting all the browsers that you have installed.
http://www.threatexpert.com/report.aspx?md5=be935705b8902b5407e196b2248e568b
IMO, installing NoScript to block those Firefox chrome:/ messages is only masking the exploit, and not fixing anything.
Ok, but in that case how to investigate the issue? Since I cannot get any pointers to any "Extensions" neither any "Add-ons"!
Help > Troubleshooting Information = use the Copy all to Clipboard and then paste in the Post a Reply box here. It would be nice to see what extensions and plugins you have installed, maybe one of us can see (or make an educated guess) what might be the culprit.
Thanks for your help and answers. here are the data you ask for:
Application Basics
Name Firefox
Version 15.0
User Agent Mozilla/5.0 (Windows NT 6.1; WOW64; rv:15.0) Gecko/20100101 Firefox/15.0
Profile Folder
Show Folder
Enabled Plugins
about:plugins
Build Configuration
about:buildconfig
Crash Reports
about:crashes
Memory Use
about:memory
Extensions
Name
Version
Enabled
ID
HP Smart Web Printing 4.51 false smartwebprinting@hp.com
I Want This 0.83.80 false crossriderapp2258@crossrider.com
Kaspersky URL Advisor 9.0.0.747 false linkfilter@kaspersky.ru
NoScript 2.5.3 false {73a6fe31-595d-460b-a920-fcc0f8843232}
Skype Click to Call 5.10.0.9560 false {82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}
Important Modified Preferences
Name
Value
browser.cache.disk.capacity 1048576
browser.cache.disk.smart_size.first_run false
browser.cache.disk.smart_size_cached_value 1048576
browser.places.smartBookmarksVersion 4
browser.startup.homepage file:///D:/Users/richard/public_html/index.html
browser.startup.homepage_override.buildID 20120824154833
browser.startup.homepage_override.mstone 15.0
extensions.lastAppVersion 15.0
gfx.blacklist.suggested-driver-version 10.6
keyword.URL http://websearch.ask.com/redirect?client=ff&src=kw&tb=ORJ&o=&locale=&apn_uid=12BAB699-97A6-4DEC-B36B-C917300711AA&apn_pt…
network.cookie.prefsMigrated true
places.database.lastMaintenance 1346175579
places.history.expiration.transient_current_max_pages 104858
places.history.expiration.transient_optimal_database_size 167772160
print.print_printer HP Officejet 7300 series
print.printer_HP_Officejet_7300_series.print_bgcolor false
print.printer_HP_Officejet_7300_series.print_bgimages false
print.printer_HP_Officejet_7300_series.print_command
print.printer_HP_Officejet_7300_series.print_downloadfonts false
print.printer_HP_Officejet_7300_series.print_edge_bottom 0
print.printer_HP_Officejet_7300_series.print_edge_left 0
print.printer_HP_Officejet_7300_series.print_edge_right 0
print.printer_HP_Officejet_7300_series.print_edge_top 0
print.printer_HP_Officejet_7300_series.print_evenpages true
print.printer_HP_Officejet_7300_series.print_footercenter
print.printer_HP_Officejet_7300_series.print_footerleft &PT
print.printer_HP_Officejet_7300_series.print_footerright &D
print.printer_HP_Officejet_7300_series.print_headercenter
print.printer_HP_Officejet_7300_series.print_headerleft &T
print.printer_HP_Officejet_7300_series.print_headerright &U
print.printer_HP_Officejet_7300_series.print_in_color true
print.printer_HP_Officejet_7300_series.print_margin_bottom 0.5
print.printer_HP_Officejet_7300_series.print_margin_left 0.5
print.printer_HP_Officejet_7300_series.print_margin_right 0.5
print.printer_HP_Officejet_7300_series.print_margin_top 0.5
print.printer_HP_Officejet_7300_series.print_oddpages true
print.printer_HP_Officejet_7300_series.print_orientation 0
print.printer_HP_Officejet_7300_series.print_page_delay 50
print.printer_HP_Officejet_7300_series.print_paper_data 1
print.printer_HP_Officejet_7300_series.print_paper_height 11.00
print.printer_HP_Officejet_7300_series.print_paper_size_type 0
print.printer_HP_Officejet_7300_series.print_paper_size_unit 0
print.printer_HP_Officejet_7300_series.print_paper_width 8.50
print.printer_HP_Officejet_7300_series.print_reversed false
print.printer_HP_Officejet_7300_series.print_scaling 1.00
print.printer_HP_Officejet_7300_series.print_shrink_to_fit true
print.printer_HP_Officejet_7300_series.print_to_file false
print.printer_HP_Officejet_7300_series.print_unwriteable_margin_bottom 0
print.printer_HP_Officejet_7300_series.print_unwriteable_margin_left 0
print.printer_HP_Officejet_7300_series.print_unwriteable_margin_right 0
print.printer_HP_Officejet_7300_series.print_unwriteable_margin_top 0
privacy.sanitize.migrateFx3Prefs true
security.warn_viewing_mixed false
Graphics
Adapter Description ATI Mobility Radeon HD 4500 Series
Vendor ID 0x1002
Device ID 0x9553
Adapter RAM 512
Adapter Drivers atiumd64 atidxx64 atiumdag atidxx32 atiumdva atiumd6a atitmm64
Driver Version 8.632.1.2000
Driver Date 8-17-2009
Direct2D Enabled Blocked for your graphics driver version. Try updating your graphics driver to version 10.6 or newer.
DirectWrite Enabled false (6.1.7601.17789)
ClearType Parameters ClearType parameters not found
WebGL Renderer Blocked for your graphics driver version. Try updating your graphics driver to version 10.6 or newer.
GPU Accelerated Windows 0. Blocked for your graphics driver version. Try updating your graphics driver to version 10.6 or newer.
JavaScript
Incremental GC 0
Library Versions
Expected minimum version
Version in use
NSPR 4.9.1 4.9.1
NSS 3.13.6.0 Basic ECC 3.13.6.0 Basic ECC
NSS Util 3.13.6.0 3.13.6.0
NSS SSL 3.13.6.0 Basic ECC 3.13.6.0 Basic ECC
NSS S/MIME 3.13.6.0 Basic ECC 3.13.6.0 Basic ECC