Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Bookmarks and History went missing after FF 15 update!

  • 3 réponses
  • 28 ont ce problème
  • 17 vues
  • Dernière réponse par cor-el

more options

I just updated FF to version 15.0.1 and all my bookmarks and history are missing! I've tried to restore them from FF bookmarks backup but was unable to. PLEASE HELP!

I just updated FF to version 15.0.1 and all my bookmarks and history are missing! I've tried to restore them from FF bookmarks backup but was unable to. PLEASE HELP!

Solution choisie

Thanks cor-el. That Didn't work BUT I tried this path and it WORKED!!! For anyone with the same issue, try this:

Quit Firefox if it's running. In the Finder, open the Library folder in your home folder (not the Library folder at the top level of your boot volume.) Enter Time Machine and restore the following items:

Library/Application Support/Firefox

Library/Application Support/Mozilla

Library/Preferences/org.mozilla.firefox.plist

Relaunch Firefox

Lire cette réponse dans son contexte 👍 0

Toutes les réponses (3)

more options

You can't restore lost history unless you restore an older copy of the places.sqlite file, possibly from the Time Machine if you have it enabled.
You should be able to get the bookmarks back from a JSON backup in the bookmarkbackups folder.

Problems with bookmarks and history not working properly can be caused by a corrupted places.sqlite database file.

You can try to check and repair the places database with this extension.

more options

Solution choisie

Thanks cor-el. That Didn't work BUT I tried this path and it WORKED!!! For anyone with the same issue, try this:

Quit Firefox if it's running. In the Finder, open the Library folder in your home folder (not the Library folder at the top level of your boot volume.) Enter Time Machine and restore the following items:

Library/Application Support/Firefox

Library/Application Support/Mozilla

Library/Preferences/org.mozilla.firefox.plist

Relaunch Firefox

more options

You're welcome.

Sounds that you recovered the entire Firefox profile folder;

  • /Users/<user>/Library/Application Support/Firefox/Profiles/

I'm not sure which Firefox files would be stored in Library/Application Support/Mozilla as that sounds more like a location used in old Mozilla Suite or SeaMonkey profiles.