Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Firefox crashes

  • 2 réponses
  • 7 ont ce problème
  • 2 vues
  • Dernière réponse par cor-el

more options

Firefox crashes 8-10 times daily when interacting with Flash, and also when NOT interacting with Flash.

It also CRASHES MY COMPUTER ENTIRELY at least once a day.

I have downgraded Flash, updated firefox, and generally tried to do all of the troubleshooting you have provided.

I am at my wit's end.

What to do?

Firefox crashes 8-10 times daily when interacting with Flash, and also when NOT interacting with Flash. It also CRASHES MY COMPUTER ENTIRELY at least once a day. I have downgraded Flash, updated firefox, and generally tried to do all of the troubleshooting you have provided. I am at my wit's end. What to do?

Toutes les réponses (2)

more options
  • Update your flash player to the lastest version.
  • Update your graphics card drivers to the lastest version or disable hardware acceleration.
  • Do you have addons installed? If yes try to run firefox in safe mode and see if it still crashing. If it stop crashing then maybe on of your addons is the problem. Now enable one addon at time and to find which addon make firefox carsh.
  • Close antivirus that running the same time with firefox and see if it still crashing.

Modifié le par user693271

more options

If you have submitted crash reports then please post the IDs of one or more crash reports that have this format:

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the IDs of the submitted crash reports on the about:crashes page.

  • You can open the about:crashes page via the location bar, like you open a website.

See:


See also: