Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Disney Jr coloring pages will not load using Firefox on my iMac, using Safari the pages will load.

  • 3 réponses
  • 1 a ce problème
  • 3 vues
  • Dernière réponse par cor-el

more options

I have a Apple iMac desktop computer that is about a year old, when using Firefox to access the Disney Jr. website the only problem I have is the pages that need to be printed to color will not load, the rest of the site works as it should. When I use Safari to access the same website there are no problems, I prefer to use Firefox as my browser of choice.

I have a Apple iMac desktop computer that is about a year old, when using Firefox to access the Disney Jr. website the only problem I have is the pages that need to be printed to color will not load, the rest of the site works as it should. When I use Safari to access the same website there are no problems, I prefer to use Firefox as my browser of choice.

Toutes les réponses (3)

more options

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Firefox > Preferences > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox > Preferences > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.
more options

Hello Cor-el thank you for your quick response I will try this out and will send a post of the outcome. bobsaccount

more options

You're welcome

If this didn't help then please attach a screenshot.

Use a compressed image type like PNG or JPG to save the screenshot.