Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

I downloaded the latest Microsoft Office 2010 plugin. The Plugin Check page still lists it. Why?

  • 1 réponse
  • 26 ont ce problème
  • 7 vues
  • Dernière réponse par TonyE

bobgustafson
bobgustafson
more options

The Plugin Check page listed Microsoft Office 2010 with a research button. I clicked and i was taken to a page where I would download the Microsoft 2010 plugin. I believed that I did (along with a bunch of unnecessary garbage). I went back to the Plugin Check page and Microsoft Office 2010 was still there. Why?

The Plugin Check page listed Microsoft Office 2010 with a research button. I clicked and i was taken to a page where I would download the Microsoft 2010 plugin. I believed that I did (along with a bunch of unnecessary garbage). I went back to the Plugin Check page and Microsoft Office 2010 was still there. Why?

Solution choisie

Mozilla only stores details about the latest version of a small number of plugins, these being the most widely used plugins such as Flash and Adobe Acrobat. For those plugins the scan will show if you have the latest version.

For others plugins, including the Microsoft Office plugin, Mozilla does not have details of the latest version and instead it will display a Research button, that when clicked will perform a Google search. It will display the research button even if you have the latest version of the plugin.

Lire cette réponse dans son contexte 👍 47

Toutes les réponses (1)

TonyE
TonyE
  • Moderator
more options

Solution choisie

Mozilla only stores details about the latest version of a small number of plugins, these being the most widely used plugins such as Flash and Adobe Acrobat. For those plugins the scan will show if you have the latest version.

For others plugins, including the Microsoft Office plugin, Mozilla does not have details of the latest version and instead it will display a Research button, that when clicked will perform a Google search. It will display the research button even if you have the latest version of the plugin.