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firefox 18.0.1 started downloading the minute I clicked on the icon. Get cloudy pages and freezing trouble browsing. Trouble signing off computer.

  • 2 réponses
  • 7 ont ce problème
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  • Dernière réponse par cor-el

snickers547
snickers547
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I turned on my computer and clicked on firefox. It immediately downloaded the new version 18.0.1 without me even clicking on it. It did the add on stuff too. I had trouble browsing after that and the pages freeze up and cloud over. I had trouble signing off my computer. I had to do a hard turn off. What's going on?

I turned on my computer and clicked on firefox. It immediately downloaded the new version 18.0.1 without me even clicking on it. It did the add on stuff too. I had trouble browsing after that and the pages freeze up and cloud over. I had trouble signing off my computer. I had to do a hard turn off. What's going on?

Toutes les réponses (2)

philipp
philipp
  • Moderator
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hello, please try updating your graphics driver, or in case there is no new version available at the moment disable hardware acceleration in firefox > options > advanced > general.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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A possible cause is security software (firewall,anti-virus) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See:

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe mode start window or otherwise make changes.

See also: