Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

the procedure entry point NSSUTIL_EscapeSize could not be located in the dynamic link library nssutil3.dll

  • 2 réponses
  • 8 ont ce problème
  • 1 vue
  • Dernière réponse par peterC1

peterC1
peterC1
more options

Windows XP with Firefox 18.0.1 wont open when upgraded to latest version. Error messages were (1) the procedure entry point PR_SetCurrentThreadName could not be located in the dynamic link library ndpr4.dll (2) the procedure entry point NSSUTIL_EscapeSize could not be located in the dynamic link library nssutil3.dll (3) could not load XPCOM

Ran malware & virus software then removed Firefox via Control panel, then residual folder from Programme files folder and from C:\Documents&Settings\Administrator\Local Folders\ApplicationData\Mozilla. Sourced & installed ndpr4.dl and nssutil3.dll - fresh reinstall firefox several times - this got rid of error message 1 but not 2 or 3 and still can't open Firefox. Any solutions?

Windows XP with Firefox 18.0.1 wont open when upgraded to latest version. Error messages were (1) the procedure entry point PR_SetCurrentThreadName could not be located in the dynamic link library ndpr4.dll (2) the procedure entry point NSSUTIL_EscapeSize could not be located in the dynamic link library nssutil3.dll (3) could not load XPCOM Ran malware & virus software then removed Firefox via Control panel, then residual folder from Programme files folder and from C:\Documents&Settings\Administrator\Local Folders\ApplicationData\Mozilla. Sourced & installed ndpr4.dl and nssutil3.dll - fresh reinstall firefox several times - this got rid of error message 1 but not 2 or 3 and still can't open Firefox. Any solutions?

Solution choisie

I have this problem and I am using Zone Alarm Extreme Security with Force Field enabled. I found that by clearing the Virtual Cache in Zone Alarm that this problem went away and was able to run firefox again.

Here is a post I found that addresses the issue sort of. http://kb.mozillazine.org/Browser_will_not_start_up#Firefox_does_not_start_after_updating_with_ZoneAlarm_ForceField_enabled

Lire cette réponse dans son contexte 👍 2

Toutes les réponses (2)

crengieer
crengieer
more options

Solution choisie

I have this problem and I am using Zone Alarm Extreme Security with Force Field enabled. I found that by clearing the Virtual Cache in Zone Alarm that this problem went away and was able to run firefox again.

Here is a post I found that addresses the issue sort of. http://kb.mozillazine.org/Browser_will_not_start_up#Firefox_does_not_start_after_updating_with_ZoneAlarm_ForceField_enabled

peterC1
peterC1 Auteur de la question
more options

Thank you cregieer I turned of virtual virtualization in Zone Alarm and problem solved. Firefox starts up flawlessly.