Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

When I open a "New Window" or a "link" does so, my customized "add(ed) new toolbar" disappears. FF version up to date.

  • 1 réponse
  • 2 ont ce problème
  • 4 vues
  • Dernière réponse par Azdec

more options

I have used the reset preferences option. I had to recreate all items I previously had in the toolbars. And had to "Add a New toolbar" and add the items i had in that, also.

I also used the fix for a corrupt local.rdf file. No joy. At first I did not know why I was losing my custom toolbar. But I started paying extra attention and found out how to recreate the problem. I f a link opened a new window it opened without the custom toolbar. If I closed that window before closing the original window the custom settings where maintained.

If I opened a new window or selected a opened tab to open or duplicate in a new window the custom toolbar was gone. Again, if I closed the "new" window b4 I closed the original window all was good. But if I close the original window and the the new window the next time I open firefox the custom toolbar is gone. Righting clicking on a clear spot of a toolbar to open the "Customize Toolbar" dialog the name of my custom created toolbar is missing also.

Firefox info from the "About" section says Firefox 18 Funnelcake Oct 2012 mozilla17-1.0

I have never had this problem with FF before. I did not post asking for help until I could recreate the problem so that I could tell you when it happened.

I have used the reset preferences option. I had to recreate all items I previously had in the toolbars. And had to "Add a New toolbar" and add the items i had in that, also. I also used the fix for a corrupt local.rdf file. No joy. At first I did not know why I was losing my custom toolbar. But I started paying extra attention and found out how to recreate the problem. I f a link opened a new window it opened without the custom toolbar. If I closed that window before closing the original window the custom settings where maintained. If I opened a new window or selected a opened tab to open or duplicate in a new window the custom toolbar was gone. Again, if I closed the "new" window b4 I closed the original window all was good. But if I close the original window and the the new window the next time I open firefox the custom toolbar is gone. Righting clicking on a clear spot of a toolbar to open the "Customize Toolbar" dialog the name of my custom created toolbar is missing also. Firefox info from the "About" section says Firefox 18 Funnelcake Oct 2012 mozilla17-1.0 I have never had this problem with FF before. I did not post asking for help until I could recreate the problem so that I could tell you when it happened.

Toutes les réponses (1)

more options

I did find the problem... It was the DivX Plugin for Firefox. I just found I wasn't using it. I went to Add/Remove Programs and uninstalled it. FYI I am running Windows 7.