FF never starts up successfully, nor in safe mode; always goes straight to crash reporter, most recent Crash ID: bp-9a0c3aa2-a484-4ef1-86dc-9a9b92130211
win 7, 64, I think the FF just updated prior to this unstartable version....
from application.ini:
[App] Vendor=Mozilla Name=Firefox Version=18.0.1 BuildID=20130116073211 SourceRepository=http://hg.mozilla.org/releases/mozilla-release SourceStamp=eecd28b7ba09 ID={ec8030f7-c20a-464f-9b0e-13a3a9e97384}
[Gecko] MinVersion=18.0.1 MaxVersion=18.0.1
[XRE] EnableProfileMigrator=1 EnableExtensionManager=1
[Crash Reporter] Enabled=1 ServerURL=https://crash-reports.mozilla.com/submit?id={ec8030f7-c20a-464f-9b0e-13a3a9e97384}&version=18.0.1&buildid=20130116073211
Solution choisie
As I said , I couldn't start up FF in safemode.... Couldn't do a reset either. Fixed by installing the latest version: 18.02
Thanks anyway for your all your helpful thoughts!
Richard.
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Try to disable hardware acceleration in Firefox.
- Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"
- https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
Hi -- Thanks for your interest! Can I disable hardware acceleration without actually starting Firefox? I tried starting up in safemode by holding down shift key, and then by Run: firefox.exe -safe-mode but neither works -- I always get the crash reporter.....
Thanks, Richard.
You can use one of these to start Firefox in Safe mode:
- On Windows, hold down the Shift key while starting Firefox with a double-click on the Firefox desktop shortcut
- On Mac, hold down the Options key while starting Firefox
- Help > Restart with Add-ons Disabled
Solution choisie
As I said , I couldn't start up FF in safemode.... Couldn't do a reset either. Fixed by installing the latest version: 18.02
Thanks anyway for your all your helpful thoughts!
Richard.