Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Anything using javascript is no longer working on Firefox? Help! I'm crying over here!

  • 6 réponses
  • 8 ont ce problème
  • 7 vues
  • Dernière réponse par zyonerx

more options

This is the script I use on my weebly website and also my blog on blogger: <script type='text/javascript' src='http://www.etsy.com/assets/js/etsy_mini_shop.js'></script><script type='text/javascript'>new Etsy.Mini(5119994,'gallery',5,5,0,'http://www.etsy.com');</script> ~ If you look at this page on my website: http://www.myhandmadelife.com/jewelry-shop.html ~ underneath the spinning photos, you should see squares with my jewelry and links to my Etsy shop. If your javascript is displaying correctly, you will. Mine, however, is not working and is blank beneath the spinning photos. Please help me! I've tried everything!

This is the script I use on my weebly website and also my blog on blogger: <script type='text/javascript' src='http://www.etsy.com/assets/js/etsy_mini_shop.js'></script><script type='text/javascript'>new Etsy.Mini(5119994,'gallery',5,5,0,'http://www.etsy.com');</script> ~ If you look at this page on my website: http://www.myhandmadelife.com/jewelry-shop.html ~ underneath the spinning photos, you should see squares with my jewelry and links to my Etsy shop. If your javascript is displaying correctly, you will. Mine, however, is not working and is blank beneath the spinning photos. Please help me! I've tried everything!

Solution choisie

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Lire cette réponse dans son contexte 👍 1

Toutes les réponses (6)

more options

Solution choisie

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

more options

Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Press and hold Shift and left-click the Reload button.
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (MAC)

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe mode start window or otherwise make changes.
more options

Hi DornickDesigns,
have you enabled any extension that blocks it? maybe you should try disabling certain extensions and restart firefox to see if anything is changed.
I'm not sure though, so I hope you find it useful!

more options

Thank you Tylerdowner!!! It's working again! If you were standing here I would give you a giant hug! Thanks everybody :) xoxo

more options

Thank you so much!! That fixed it! xoxo

more options

I did reset and it worked like an hour or so and then again not working :(