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how i can reconfirm my age to install restricted site

  • 3 réponses
  • 1 a ce problème
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  • Dernière réponse par Paul451

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some sites in youtube are restricted to access due to age verification, how i can reconfirm my age to access it?

some sites in youtube are restricted to access due to age verification, how i can reconfirm my age to access it?

Toutes les réponses (3)

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Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:

  1. Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the Clear now button.

Further information can be found in the Clear your cache, history and other personal information in Firefox article.

Did this fix your problems? Please report back to us!

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Renew your IP Address

Modifié le par iamjayakumars

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Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe mode start window or otherwise make changes.

Also make sure that you aren't blocking cookies, see:

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You need a Youtube or linked Google account to view age-restricted videos. If you have an account, you have to be logged in. Then it will go by the date of birth in your account setup.

[If you are asking how to change your DoB setting in YouTube, that's a question for Google.]