Firefox crashing when closing tab -- no Norton
I've got an old version of Firefox, as it's the only version that works in tandem with Greasemonkey for a script I need for work. I've never had any problems with it, and I've been using it for years.
All of a sudden, the last few days, Firefox crashes whenever I close the tab that my Greasemonkey script opens. This tab is just a simple local file, a flash alert beep that opens. When I close it, Firefox crashes. It's never done this before. I've had this version of Firefox on my computer for years, as I said, and it's only recently that this has started to happen.
I don't have Norton antivirus. I have Avast. I have disabled Avast's Web Reputation Plugin, in case it was that, but that didn't help.
Firefox 3.0.19 (Yes, it's an old build, but, again, as I said, I have had no problems with it.) Windows 7 SP1 (32 bit)
Here's a crash report: https://crash-stats.mozilla.com/report/index/9f9c4b22-7e67-4ce7-aec9-cf3792130327
Here's the output from Firefox's crash window:
Add-ons: {b9db16a4-6edc-47ec-a1f4-b86292ed211d}:4.9.9,{3112ca9c-de6d-4884-a869-9855de68056c}:7.1.20110512W,{e4a8a97b-f2ed-450b-b12d-ee082ba24781}:0.8.20090123.1,{CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}:6.0.22,{CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA}:6.0.23,{CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA}:6.0.24,{CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA}:6.0.26,{972ce4c6-7e08-4474-a285-3208198ce6fd}:3.0.19 BuildID: 2010031422 CrashTime: 1364405012 InstallTime: 1281969785 ProductName: Firefox SecondsSinceLastCrash: 703 StartupTime: 1364404319 Theme: classic/1.0 Vendor: Mozilla Version: 3.0.19
Would appreciate your help. Thanks.
Modifié le par waterprism
Toutes les réponses (7)
hello, the firefox version you're using is deprecated - it has reached its end of life years ago & is affected by many dozens of known security vulnerabilities. it will or probably already has put the integrity of your system and all the personal data on it at risk!
please Update Firefox to the latest release as soon as possible!
Thanks. But... um... did you actually read my post?
of course i've read your post, but there is no way we can troubleshoot a crash in such an old version, it is simply unsupported and there have been thousands of bug fixes since...
I don't agree with you. I'll wait for someone who is willing to look at the crash report.
Hello waterprism, confirm madperson's replies, so old unsupported version it is usually to have problems because it is simply....unsupported, with the latest version maybe the problem no longer exists.
maybe you must rethink to update to latest version
thank you
Hi, ideato. Thanks. I have tried updating before, but unfortunately any FF version beyond 3.x.x breaks my Greasemonkey script. And I know what you're saying, that my version is old, but the point is, it's been working perfectly on my machine for years. This problem has suddenly just appeared recently. So it isn't some old, unsupported bug, but a recent issue on my machine that I can't figure out.
If I could just know from the crash report if there's some conflict or the like that's causing this, then I could uninstall the offending program/process/add-on.
I would appreciate if someone could look at my crash report here. This is not a version-specific problem. Firefox has always had this problem -- http://www.google.com/search?q=firefox+close+tab+crash
I cannot update my version due to any version beyond 3 breaking my Greasemonkey script and, in any case, this has nothing to do with my version. Again, I would appreciate if someone could tell me what it is that is actually causing the crash here. Thank you.
Modifié le par waterprism