We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

I have updated a plug-in (third time) and restarted my computer but it still says update.

  • 6 réponses
  • 4 ont ce problème
  • 1 vue
  • Dernière réponse par MozzieCozzie

MozzieCozzie
MozzieCozzie
more options

I was asked to update my 'shockwave director' which I did. I then refreshed the page and when I checked to see that it was done, it said update. I did this a total of three times and it is still saying to me to update this plug-in. I do not know what the problem is

I was asked to update my 'shockwave director' which I did. I then refreshed the page and when I checked to see that it was done, it said update. I did this a total of three times and it is still saying to me to update this plug-in. I do not know what the problem is

Solution choisie

There's a glitch in the plugin check page today. You have the current version. More info: The Plugin Page appears to be broken. It is reporting Shockwave for Director is Outdated Version when it is the same version that is available when I try update.

Lire cette réponse dans son contexte 👍 4

Toutes les réponses (6)

Ami94
Ami94
more options

have you reboot your pc after the installation? if it still not working go to programs unistall completly Shockwave clean the registry with a tool i suggest Ccleaner then reboot the pc,upadate firefox to the lastest verision, then retry to unistall Shockwave and go to the page to check the correct working of the plugin.

alan_r
alan_r
more options

Have the same problem. The update takes you to the same version 12.0.2.122 that you already have. Suggest we wait for a day or two.

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Solution choisie

There's a glitch in the plugin check page today. You have the current version. More info: The Plugin Page appears to be broken. It is reporting Shockwave for Director is Outdated Version when it is the same version that is available when I try update.

MozzieCozzie
MozzieCozzie Auteur de la question
more options

Thanks guys, I appreciate all the help....:)

Bunnygal
Bunnygal
more options

Seems I am not the only one...:) I went through the same thing with Java a few months ago-thought I never would get that fixed. But eventually it corrected.

Glad to know I also am in good company with checking my Plug-ins everyday before starting anything on my computer....I seem to have less problems with my computer than anyone else I know.

I am so glad to know you Mozilla Firefox people are out there, looking out for us....THANK YOU!

Modifié le par Bunnygal

MozzieCozzie
MozzieCozzie Auteur de la question
more options

@bunny2gal......it is nice to know that there are people out there who are genuine and generous with their knowledge and expertise and take the time to help.....:)

PS I am glad that you are fine as well, bunny2gal.....:)