Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Firefox for Android slow and crashes frequently

  • 5 réponses
  • 18 ont ce problème
  • 22 vues
  • Dernière réponse par Kevin

more options

my phone is a Motorola RAZR Maxx HD with Android 4.1.2 from Verizon. I've been using Firefox on my PC for years and would really like to use it on my phone, but I've about had it. Its constantly crashing and running slow. I kill tasks, and it still runs slow. Reboot the phone and still same issues. If I open chrome, it runs great. Pages load fast and it never locks up. What's going on and can I fix it? I really don't want to switch to Chrome because I really like the Sync function.

my phone is a Motorola RAZR Maxx HD with Android 4.1.2 from Verizon. I've been using Firefox on my PC for years and would really like to use it on my phone, but I've about had it. Its constantly crashing and running slow. I kill tasks, and it still runs slow. Reboot the phone and still same issues. If I open chrome, it runs great. Pages load fast and it never locks up. What's going on and can I fix it? I really don't want to switch to Chrome because I really like the Sync function.

Toutes les réponses (5)

more options

If you are able to go to about:crashes on the browser to pull up crash reports, it would help you.

more options

Sorry, I didn't check this for a long time. Just been using Chrome most of the time. I pulled up the crash reports, but I don't see how that helps me. There are only three reports there (though I know it's crashed many more times). Its just gibberish to me. Are you wanting me to upload the reports?

more options

Please copy and paste the crash report ids here

more options

ce439223-6bca-490a-9261-28baf2130309 e4ab4212-e8e0-41d0-8be0-bafa22130206 53bf9adb-63f5-46bc-bbef-fa15f2121206

more options

All those crashes are rather old. The first two are crashes in random parts of Android OS. The other is a JavaScript crash that is known.

  • 2013-03-09
  • 2013-02-06
  • 2012-12-06

Is is possible you were experiencing hangs? Something like http://www.ibm.com/developerworks/library/x-gourmetandroid/image001.jpg ?