Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Sync is not working at all.

  • 6 réponses
  • 12 ont ce problème
  • 13 vues
  • Dernière réponse par Joe C.

more options

For ore then a week now my sync is not working at all. I use sync to on 2 different PCs and a android phone. Sync is not working on any those devices. i tried resting, removing sync and even uninstalling and then reinstalling firefox with preferences removed. I keep getting the same error: "Syncs encounter an error while syncing: Firefox sync server maintenance is underway, syncing will resume automatically. Sync will automatically retry this action.". Your server status shows that your service is working fine for most users, what does that even means? are having an regional problems? (I'm from Pakistan).

For ore then a week now my sync is not working at all. I use sync to on 2 different PCs and a android phone. Sync is not working on any those devices. i tried resting, removing sync and even uninstalling and then reinstalling firefox with preferences removed. I keep getting the same error: "Syncs encounter an error while syncing: Firefox sync server maintenance is underway, syncing will resume automatically. Sync will automatically retry this action.". Your server status shows that your service is working fine for most users, what does that even means? are having an regional problems? (I'm from Pakistan).

Solution choisie

i actually found out what was wrong. Time and Date of one of the PCs was not correct. It was off more then a month. Because of that sync was not working on all 3 devices. I fixed the time and after reinstalling everything was back to normal.

Lire cette réponse dans son contexte 👍 2

Toutes les réponses (6)

more options

Could it be sluggish connections? Try different hot spots with your phone to see if it makes a difference.

more options

First thing i did. Like i said 2 PCs at different places with different internet providers.

more options

This will sound pretty exotic but otherwise safe: create a new account (to keep the existing data safe) and use your/some local server for it.

If this makes a positive difference, that the cause for problems is between Pakistan and wherever Mozilla servers are.

Let us know, how you are doing.

more options

Solution choisie

i actually found out what was wrong. Time and Date of one of the PCs was not correct. It was off more then a month. Because of that sync was not working on all 3 devices. I fixed the time and after reinstalling everything was back to normal.

more options

great, thanks for reporting!

more options

I am seeing the same issue between my laptop and desktop. They are both in the same time region, both timestamps are up to date, and both are running the current revision of Firefox. Does anyone know if the add on DNT (Do Not Track) or Privacy fix will block sharing tabs across PC's? Thank you in advance.