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Addresses in Address bar drop down menu do not load when clicked on, do not load when arrow presssed or when enter is hit. nothing typed in bar works

  • 3 réponses
  • 3 ont ce problème
  • 1 vue
  • Dernière réponse par cor-el

jack420
jack420
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nothing I type into the address bar work, no choice picked from the address bar drop down menu works.... this is very annoying for my wife and hence it makes it annoying for me tried to restart, does not help.

nothing I type into the address bar work, no choice picked from the address bar drop down menu works.... this is very annoying for my wife and hence it makes it annoying for me tried to restart, does not help.

Solution choisie

Do you have that problem when running in the Firefox SafeMode?
http://support.mozilla.com/en-US/kb/Safe+Mode
Don't select anything right now, just use "Continue in SafeMode."

When in Safe Mode...

  • The status of plug-ins is not affected.
  • Custom preferences are not affected.
  • All extensions are disabled.
  • The default theme is used, without a persona.
  • userChrome.css and userContent.css are ignored.
  • The default toolbar layout is used.
  • The JIT Javascript compiler is disabled.
  • Hardware acceleration is disabled.

If not, see this:
https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fi...

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Toutes les réponses (3)

the-edmeister
the-edmeister
  • Moderator
more options

Solution choisie

Do you have that problem when running in the Firefox SafeMode?
http://support.mozilla.com/en-US/kb/Safe+Mode
Don't select anything right now, just use "Continue in SafeMode."

When in Safe Mode...

  • The status of plug-ins is not affected.
  • Custom preferences are not affected.
  • All extensions are disabled.
  • The default theme is used, without a persona.
  • userChrome.css and userContent.css are ignored.
  • The default toolbar layout is used.
  • The JIT Javascript compiler is disabled.
  • Hardware acceleration is disabled.

If not, see this:
https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fi...

jack420
jack420 Auteur de la question
more options

This was helpful as the problem does not persist in safe mode, but do I now need to run in safe mode all the time? What can I do to PERMANENTLY fix this problem now?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Try to disable hardware acceleration in Firefox.

If it works in Safe Mode and in normal mode with all extensions (Tools > Add-ons > Extensions) disabled then try to find which extension is causing it by enabling one extension at a time until the problem reappears.

Close and restart Firefox after each change via "Firefox > Exit" (Windows: Firefox/File > Exit; Mac: "Firefox > Quit Firefox"; Linux: "Firefox/File > Quit")