Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

firefox not connecting, then after I close, it says firefox is already running

  • 1 réponse
  • 3 ont ce problème
  • 2 vues
  • Dernière réponse par cor-el

cjh
cjh
more options

Firefox will work fine for a few days, then I will click on a website and then it will not connect. I will then close out all firefox windows and then try to reopen a new firefox window. At this point, I will get an error message that says something like, "firefox not responding, already running, shut down firefox and restart." The only way to fix it is to restart the computer. I have this problem on 3 different computers. I have tried to do a "clean" reinstall of firefox and that did not help either. WHAT IS WRONG WITH FIREFOX!!!

Firefox will work fine for a few days, then I will click on a website and then it will not connect. I will then close out all firefox windows and then try to reopen a new firefox window. At this point, I will get an error message that says something like, "firefox not responding, already running, shut down firefox and restart." The only way to fix it is to restart the computer. I have this problem on 3 different computers. I have tried to do a "clean" reinstall of firefox and that did not help either. WHAT IS WRONG WITH FIREFOX!!!

Toutes les réponses (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

See:

  • Make sure that Firefox closes properly and that there isn't a hanging Firefox or plugin-container process left in the Task Manager.
  • Use "Firefox > Exit" (Windows: Firefox/File > Exit; Mac: "Firefox > Quit Firefox"; Linux: "Firefox/File > Quit") to close Firefox if you are currently doing that by clicking the close X on the Firefox title bar.
  • Try to wait a bit longer (30 seconds) to give Firefox more time to close properly.