Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Downloaded files from Firefox, opens temporary file instead of the new downloaded file?

Mathiasjakobsen
Mathiasjakobsen
more options

I have downloaded the same (but updated over time) file from dropbox many time. But when i try to download the updated version, Ecxel opens a temporary file. I know this, because i'm sure the file has been updated since last download, and when i download the file in another browser, i shows the file, with the new changes.

Only Firefox seems to have the problem. How do i force Firefox to use the new download, and not a temporary file?

Firefox is fully updated, and running on Windows 7 64 bit.

I have downloaded the same (but updated over time) file from dropbox many time. But when i try to download the updated version, Ecxel opens a temporary file. I know this, because i'm sure the file has been updated since last download, and when i download the file in another browser, i shows the file, with the new changes. Only Firefox seems to have the problem. How do i force Firefox to use the new download, and not a temporary file? Firefox is fully updated, and running on Windows 7 64 bit.

Toutes les réponses (1)

iamjayakumars
iamjayakumars
more options

Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.