Cannot upgrade Firefox for OSX 10.8.3
I have letest iMac running OSX 10.8.3. I get notifications to upgrade my Firefox to the latest version but when I try to do it I get a "Software Update Window" which says "Downloading Firefox" and "Connecting to the update server....", the bue line keeps running from left to right but nothing happens.
If I try to do a manual update I am told my current version is 19.0.2 and that "you are currently on the release update channel". If I click on "check for updates" it tells me that updates are available at www.firefox.com. If I go there I am on a Firefox for Android page and at a dead end as to what to do............
Please advise.
Solution choisie
If there are problems with updating or with the permanently then best is to download the full version and trash the currently installed version to do a clean install of the new version.
Download a new copy of the Firefox program and save the disk image (dmg) file to the desktop
- Firefox 21.0: http://www.mozilla.org/en-US/firefox/all.html
- Trash the current Firefox application (e.g. open the Applications folder in the Finder and drag the Firefox application to the Trash) to do a clean (re-)install
- Install the new version that you have downloaded
- https://support.mozilla.org/kb/Installing+Firefox+on+Mac
Your personal data is stored elsewhere in the Firefox profile folder, so you won't lose your bookmarks and other personal data when you uninstall and (re)install Firefox.
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Solution choisie
If there are problems with updating or with the permanently then best is to download the full version and trash the currently installed version to do a clean install of the new version.
Download a new copy of the Firefox program and save the disk image (dmg) file to the desktop
- Firefox 21.0: http://www.mozilla.org/en-US/firefox/all.html
- Trash the current Firefox application (e.g. open the Applications folder in the Finder and drag the Firefox application to the Trash) to do a clean (re-)install
- Install the new version that you have downloaded
- https://support.mozilla.org/kb/Installing+Firefox+on+Mac
Your personal data is stored elsewhere in the Firefox profile folder, so you won't lose your bookmarks and other personal data when you uninstall and (re)install Firefox.
Problem solved. Easy to follow your instructions. Thanks Corel.