Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Coupons.com plugin crashes. I have done everything I can think of.

more options

Coupons.com plugin crashes. I have done everything I can think of. I can print from the other coupon sites. I've downgraded to v20. Now it crashes. On v21, the plugin just wouldn't load. I followed all the steps to fix but none of them worked. When you try to print a coupon and it doesn't print, you will lose that coupon. Coupons are very important in our household. Why can't this be fixed ??

Coupons.com plugin crashes. I have done everything I can think of. I can print from the other coupon sites. I've downgraded to v20. Now it crashes. On v21, the plugin just wouldn't load. I followed all the steps to fix but none of them worked. When you try to print a coupon and it doesn't print, you will lose that coupon. Coupons are very important in our household. Why can't this be fixed ??

Toutes les réponses (5)

more options

Is Firefox crashing or is just the extension?

more options

Coupons.com released a new plugin for Firefox 21.
See the Chosen solution by Coupon_Support in this support thread.

https://support.mozilla.org/en-US/questions/959514?esab=a&s=coupons.com&r=1&as=s

more options

Just the extension.

more options

ed-meister, I have been through all that and nothing seems to work. This all has happened with the upgrade to v21. It sure "fixed something that wasn't broken".

more options

Hi Yerblues,

If you've already tried reinstalling the coupon printer on Firefox 21 and cannot get the plugin to load, please email me at socialmedia@couponsinc.com and I'll be happy to assist. Here is another thing you can try:

1) Type about:config into your Firefox address bar (URL bar) 2) Click past the warning to be careful (but DO be careful making changes in this file) 3) Scroll down the page (it's arranged alphabetically) to plugsins.load_appdir_plugins and double click that line to change it from False to True 4) Close Firefox and restart. The Coupon Printer Manager plug in should now appear.

If I can offer any additional assistance, please feel free to contact any time at the email listed above.


Thanks and Good Luck!

Greg Coupons_Support