Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Error during firefox sync account creation, do I need to make a new email now?

  • 1 réponse
  • 1 a ce problème
  • 3 vues
  • Dernière réponse par philipp

more options

So I tried to make a firefox sync account years ago when it was first made, but I messed something up and never got the email confirmation to finish creating the account. I said "Forget this!" and went to do something else.

Yesterday I wanted to sync my desktop firefox with my new laptop, and tried to make a firefox sync account. I used my new primary email address, entered the account information and captcha in, and started the creation. The verification stage was taking a very long time, so I thought I had entered the captcha incorrectly, so I tried entering the captcha again.

That caused the verification to fail, and now I have another email address in firefox sync limbo. Is there anything I can do? I'm running out of email addresses! :\

So I tried to make a firefox sync account years ago when it was first made, but I messed something up and never got the email confirmation to finish creating the account. I said "Forget this!" and went to do something else. Yesterday I wanted to sync my desktop firefox with my new laptop, and tried to make a firefox sync account. I used my new primary email address, entered the account information and captcha in, and started the creation. The verification stage was taking a very long time, so I thought I had entered the captcha incorrectly, so I tried entering the captcha again. That caused the verification to fail, and now I have another email address in firefox sync limbo. Is there anything I can do? I'm running out of email addresses! :\

Toutes les réponses (1)

more options

hello, you could try if a reset email is sent to your account when you use https://account.services.mozilla.com/forgot