Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Very often Firefox 22.0 will show me a blank bookmarks toolbar: no bookmarks, no folders, no », nothing but an empty gray bar.

  • 2 réponses
  • 10 ont ce problème
  • 1 vue
  • Dernière réponse par cor-el

bfotk
bfotk
more options

When this happens, I can repopulate the toolbar by doing a right click up at the top, remove the check mark for Bookmarks Toolbar, then right click again and restore the check mark for Bookmarks Toolbar.

This is not acceptable. The Bookmarks Toolbar should remain fully populated without my having to intervene regularly.

I'm using Windows XP Pro SP3. A previous response to a similar question mentioned that using RDP the Windows XP RDP client can make this happen. I do use RDP regularly. How do I avoid having it cause this issue with Firefox's Bookmarks Toolbar (if indeed it's actually RDP client use that is doing it)?

When this happens, I can repopulate the toolbar by doing a right click up at the top, remove the check mark for Bookmarks Toolbar, then right click again and restore the check mark for Bookmarks Toolbar. This is not acceptable. The Bookmarks Toolbar should remain fully populated without my having to intervene regularly. I'm using Windows XP Pro SP3. A previous response to a similar question mentioned that using RDP the Windows XP RDP client can make this happen. I do use RDP regularly. How do I avoid having it cause this issue with Firefox's Bookmarks Toolbar (if indeed it's actually RDP client use that is doing it)?

Toutes les réponses (2)

kobe
kobe
more options

Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information such as bookmarks and history.
Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can check for problems caused by a corrupted localstore.rdf file.