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I don't know how to fix my crashes

  • 3 réponses
  • 1 a ce problème
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  • Dernière réponse par rikipx

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I am using multiple profiles. After using for approximately 5 minutes. The profiles keep crashing which would be very bad for what I need the profiles to do and slow down my working processes.

I am using multiple profiles. After using for approximately 5 minutes. The profiles keep crashing which would be very bad for what I need the profiles to do and slow down my working processes.

Toutes les réponses (3)

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I have tried many ways that I could find on this forum.

1) Disabled hardware acceleration 2) User.js file

I have attached some of the crash IDs. Also. The profiles won't crash I leave them still. however, once I start using them. It crashes after a while.

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Have you tried the Firefox 22 Release version, in addition to the 23 Beta version?

Any problems when you are using just one Profile? [just to test]

You have 5 extensions installed, have you tried disabling each extension?
The GUID shown in those Crash Reports doesn't give their names.

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I have tried 21 22 23. And in one to 2 different languages. I still can't find how to fix the crashes.

I dont know how to read the crash reports. But before I was doin fine. Recently I upgraded my RAM and then I also reinstalled a new window system.

So that's when all the problem started.