Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

youtube vids wont download

  • 2 réponses
  • 2 ont ce problème
  • 3 vues
  • Dernière réponse par cor-el

bladerunner1701
bladerunner1701
more options

i used to be able to, on youtube, with download helper, click the icon on the uppr left, the circling balloon things, and choose a download...now NOTHING will download at all!! what happened and why? i do get different download options, but when i select, no matter what i select, nothing happens....i also did install this youtube video download thing i found searching around on here as well, but thats worthless also, only will download FLV files which dont play and also dont download, i keep getting error messages.... so what happened to download helper?

i used to be able to, on youtube, with download helper, click the icon on the uppr left, the circling balloon things, and choose a download...now NOTHING will download at all!! what happened and why? i do get different download options, but when i select, no matter what i select, nothing happens....i also did install this youtube video download thing i found searching around on here as well, but thats worthless also, only will download FLV files which dont play and also dont download, i keep getting error messages.... so what happened to download helper?

Toutes les réponses (2)

smo
smo
more options

Check first your plug-ins to make sure, they are up to date:

plug-in check

if this does not solve the problem, try Firefox Safe Mode to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.

(If you're not using it, switch to the Default theme.)

  • You can open Firefox 4.0+ in Safe Mode by holding the Shift key when you open the Firefox desktop or Start menu shortcut.
  • Or open the Help menu and click on the Restart with Add-ons Disabled... menu item while Firefox is running.

Once you get the pop-up, just select "'Start in Safe Mode"

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one. Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article for that.

To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.

Thank you.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Note that your System Details List shows multiple Flash plugins.

  1. Shockwave Flash 11.8 d800
  2. Shockwave Flash 11.7 r700

You can check the Flash player installation folder for multiple Flash player plugins and remove older version(s) of the plugin (NPSWF32).

  • (32 bit Windows) C:\Windows\System32\Macromed\Flash\
  • (64 bit Windows) C:\Windows\SysWOW64\Macromed\Flash\

You can find the installation path of all plugins on the about:plugins page.
There is no need to toggle the plugin.expose_full_path pref to true in Firefox 22 and later, so leave this pref set to false.

Did you update your extensions to the latest versions (Video Download Helper had a recent update)?